Leading cross-functional experience design teams in agencies and brands delivering complex multi-channel experiences, through managerial to hands-on involvement

Uncovering and synthesising hidden nuggets of human behaviours and motivations through a variety of discovery and validation research methods to inform business strategy and tactics

Starting bottom-up grassroots initiatives by rallying change agents in organisations to drive customer-centric transformations and garnering executive support and buy-in

Line managing and mentoring designers by building strong relationships on trust, candour and self-empowerment and fostering career growths beyond their roles

Bringing diverse and strong-minded people together to collaboratively solve business and customer problems using inclusive design thinking

Teaching and coaching individuals and organisations in design thinking and providing actionable steps to increase their awareness and maturity of DesignOps

Nirish went above and beyond to run a Design Thinking workshop for the strategy and propositions team. This involved a huge amount of time and planning, with an amazing output as the team learned how to empathise better with customers, create innovative solutions and validate the risks of building the wrong solution. Nirish brought such a creative and innovative outlook to the session, as he always does at NOW TV!

Augusta Sharp, Senior Manager Commercial Strategy at NOW TV 

His teaching style is extremely patient, encouraging and engaging and he is a master of simplifying complex methodologies and processes in a clear, digestible way. I would recommend anyone who is interested in the field of User Experience to speak to Nirish, attend one of his courses and really pick his brain. 

Will Clarke, GA Student and Digital UX Designer at Tearfund 

During my year on the product, Nirish provided top quality leadership and guidance and got stuck into challenges as and when needed, running stakeholder workshops and providing visibility of the work to the business. He got the teams working together and aligned which ultimately enabled us to deliver a very high quality product. 

Alex Bradbury, eCommerce UX Lead at NOW TV 

Insightful and professional, Nirish brought a well-planned and thorough approach to our UX project - our first - which really helped shape our design and development work. Our new website has been really well received from internal and external stakeholders, marking a significant step in VocaLink's digital strategic plans.